Companies that use the Internet to contact public authorities, broken down by reasons

Gráfica del indicador
Gráfica del indicador
Gráfica del indicador
Gráfica del indicador
Análisis

In the last study period, more than a half of Spanish companies (61%) have contacted the Administration via the Internet to obtain information, compared to 68% of European Union companies. The same happens with regard to official forms: 61% of Spanish companies use the Internet to this end, compared to 68% of European Union companies. With respect to the other two reasons, 49% of Spanish companies use the Internet to return completed forms, 11 percentage points below the EU values; and 48% of Spanish companies use the Internet to handle files electronically, at the level of the European Union average.

Generally speaking, Spain has values similar to those of the EU-27 in three out of the four indicators.

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Ficha técnica
Origen
Entidad
European Commission
Informe
Eurostat‘Information society statistics’
Frecuencia
Annual
Descripción

Number of companies, expressed as a percentage of the total, that have used the Internet to contact public authorities for these reasons: to obtain information and/or forms, to return completed forms and to handle files electronically.

Período
2010
Observaciones

Last update: February 2011

Indicador complementario D3 de eEurope 2005 y también incluido en el plan de acción i2010. El desglose de motivos incluye la obtención de información, obtención de formularios, devolución de impresos cumplimentados y tratamiento de expedientes de manera totalmente electrónica.