| Sales volume by (B2C) electronic commerce business model |
National Observatory for Telecommunications and the Information Society (ONTSI) |
2007-2010 |
9,114 billion euros |
| Products and services acquired via the Internet |
National Observatory for Telecommunications and the Information Society (ONTSI) |
2009 |
50.4% Transport tickets |
| Business volume generated by electronic commerce in Spain |
National Statistics Institute (INE) of Spain |
2004-2010 |
174,022 billion euros purch. 167,936 billion euros sales. |
| e-Commerce sales out of the total business volume |
National Statistics Institute (INE) of Spain |
2004-2010 |
12.2% |
| Destination of electronic commerce sales |
National Statistics Institute (INE) of Spain |
2010 |
88.2% España |
| Companies with Internet connection |
National Statistics Institute (INE) of Spain |
Jan 2005- Jan 2011 |
97.4% |
| Companies with e-mail |
National Statistics Institute (INE) of Spain |
Jan 2005- Jan 2011 |
96.8% e-mail |
| Companies that use the Internet to train their employees |
National Statistics Institute (INE) of Spain |
Jan 2005- Jan 2011 |
42.9% |
| Companies that use the Internet to access banking and financial services |
National Statistics Institute (INE) of Spain |
December 2002- January 2011 |
96.1% |
| Companies with Local Area Network (LAN) |
National Statistics Institute (INE) of Spain |
Jan 2005- Jan 2011 |
86.4% |
| Companies with workers who partly work outside the business premises and access ICT systems from their locations |
National Statistics Institute (INE) of Spain |
Jan 2005- Jan 2011 |
21.6% |
| Companies that use the Internet to access banking and financial services |
National Statistics Institute (INE) of Spain |
Jan 2005- Jan 2011 |
91 % |
| Utilities and services offered from the website |
Instituto Nacional de Estadística (INE) |
January 2011 |
Presentación de la empresa y/o de sus productos 90,7% |
| Companies with broadband Internet access, broken down by access technology |
National Statistics Institute (INE) of Spain |
Jan 2005- Jan 2011 |
99.3% |
| Companies that have purchased/sold through marketplaces |
National Statistics Institute (INE) of Spain |
2002-2005 |
30.80% Purch. 19.12% Sales |
| Individuals using the Internet for reading online newspapers/magazines |
Eurostat |
2004-2010 |
Spain:40% UE:34% |
| Companies with PCs for their daily management activities |
AMETIC / EVERIS / Red.es |
2001-2010 |
92.2% |
| IT investment by Spanish companies |
AMETIC / EVERIS / Red.es |
2010 |
27.2% of companies with 250 or more employees invest over 100.000 euros |
| Problems with online purchases |
National Observatory for Telecommunications and the Information Society (ONTSI) |
2008 - 2009 |
4.6% Internet purchasers who had problems |
| Companies that experienced a security problem in the last twelve months |
National Statistics Institute (INE) of Spain |
January 2009 |
12.6% |
| Percentage of companies with Internet access using computer security services |
National Statistics Institute (INE) of Spain |
January 2009 |
96.8% Virus protection or scanning software |
| Companies with an order/purchase management computer system |
National Statistics Institute (INE) of Spain |
December 2003- January 2007 |
31.67% |
| Reasons for selling over the Internet |
National Statistics Institute (INE) of Spain |
2006 |
49.23% Put themselves on a par with their competitors |
| Distribution of marketplace by business model |
AUNA FOUNDATION / E-MARKET SERVICES |
2005 |
- |
| Creation of trust in Electronic Commerce |
National Statistics Institute (INE) of Spain |
2003 |
Complaints: 41% |
| Barriers to B2B development |
Spanish Association of Electronic Commerce (AECE) |
2003 |
N.a |
